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I’m frustrated

AV40 Power Cord Issue

I have some Av40s that stopped powering on a few years ago. I assumed that it was a blown fuse, but just recently I tried them and they powered on. I just had to wiggle the cord a whole bunch. But every morning I go to turn them on and they don't power up. It takes extensive wiggling to get them to turn on, and I really don't want to have that daily ritual. Has anyone else experienced this problem? Is it just a matter of getting a new power cord, or something else? Thanks so much!
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  • Hey Wyn,

    Thanks for posting!

    Sorry to hear you're having trouble with your AV40s. This sounds like it may be hardware related. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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