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Firewire 410

I have a problem with my M-audio firewire 410 interface, can anyone help me?
recently it presented a noise .. similar to interfering, power outage when I'm using traktor pro dj. the front LEDs flash during this problem and when I cancel the software track it returns to normal
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  • Hey Vinicius,

    Thanks for posting!

    Sorry you're having some trouble with that! The FireWire 410 is a legacy product with limited available support. I would recommend uninstalling the FireWire 410's driver, restarting your computer, and reinstalling the driver.

    Be sure to avoid hot plugging the 410 by connecting it to your computer before you turn it on.

    If you're still having some difficulty with the 410, try connecting it to your computer with a different FireWire cable, with different FireWire ports on your computer, and to a different computer entirely to see if you can reproduce the same behavior. If you try that and you're still having some difficulty, this sounds like it may be hardware related. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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