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keystudio 49 is not working with logic, gargeband, pro tools, etc....

I cant get any sound form this puppy, the lights are on but nobody's home. im on an imac osx 10.7.5 and it says it is class compliant but I cant get anything from this no matter how I configure it. ive used midi monitor and it shows that the sustain pedal and the pitch and modulation are reading..... I hear the sustain when I use the pedal and the screen keyboard, but no keys
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