M TRACK 2X2 NOT WORKING PLEASE HELP

i bought the m-audio 2x2 c type interface and ive tried installing all drivers and nothing is working, the device comes up in device manager but has the yellow exclamation point i went further into seeing whats wrong and all it says is that all drivers are fine but there are some problems with pnp devices. thats the only thing i can find holding me back. pls help very frustrated.
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  • Hi Cole,

    Thanks for posting!

    What operating system are you running? The M-Track is not plug and play (PnP). Can you verify that you have the correct drivers installer?

    Finding the Right Driver for Your M-Track

    For example, the M-Track 2x2 and 2x2M have different drivers and may be easily confused. If you do need to reinstall a driver, make sure to first uninstall the M-track driver that's already been installed.

    Let me know how this goes!
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  • I'm having an issue aswell Iv had the 2x2 since the release in the U.K. And it's been working fine but Iv just got home and now my laptop can't recognise and connect to it, i have uninstalled the driver and reinstalled the correct driver and still nothing when in preferences in maschine I go on to audio asio and click m audio 2x2 but I can't hear any sound
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  • This reply was removed on 2016-09-26.
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  • i have win7 64 pro sp1 and 2x2M . many install and reinstall . is not work ??????
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  • I’m very frustrated
    i have the same problem, my new m-track 2x2 c series no work, no asio driver. my driver is correct (downloaded from here and YES, is the correct driver from link mtrack 2x2)

    i check the same problem in two different computers.

    i need one solition o I'll return.
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  • Not working here on PC or Mac. 6 days old and it won't power on. PC says that it's malfunctioning.

    The light comes on super dim for the power, then fades out to nothing. 100% hardware issue here.
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  • This reply was removed on 2016-11-03.
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  • This driver doesn't work. I am getting errors re: can't verify driver, so it's not allowing to install. I'm really frustrated.Sent one support request 2 weeks ago and heard nothing back. I'm really surprised. This company has always been great.
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  • 1
    проблема с драйвером, конфликn драйвера с системой Windows
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  • Hello to all! Yesterday i have found, how to solve this problem (but not forever). I guess the main problem is in Windows. It is 'driver signature service' (if i remember right). When i turned it off, my 2x2 worked ok, but then i found that i need to turn this option off everytime when i turning my pc on. So when i made it i found another problem (i guess that the reason still same). 2x2 cant play Guitar rig presets, it can be used in bypass mode only. But we have one good news (a little, but...). Even if we cant use vst, we can do record, and of course we can hear it. The only thing we have to solve is the driver signature problem.
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  • i have the same problem windows 10 64 bit . i work on my old windows 8 machine but i upgraded and now the card will install but be used with any applications it , said it has a signature problem . i getting ready to take it back and call it a day with m-audio
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  • Всем привет. В конце ноября приобрел аппаратуру для организации записи звука дома. Купил: аудио интерфейс m-track 2x2, микрофон sm57.
    С аудио интерфейсом предоставляется бесплатная версия Cubase LE. Программа Cubase не производит запись и не воспроизводит звук через акустическую систему когда в настройках выбран драйвер от аудио интерфейса m-track 2x2. Когда выбран драйвер Generic low latency ASIO driver - программа Cubase производит запись и воспроизводит звук через акустическую систему, но при воспроизведении записанного материала присутствует треск. Вот такая проблема.
    Иногда сразу или через короткое время появляется синий экран с уведомлением об ошибке и операционная система перезагружается когда выбираю драйвер от аудио интерфейса m-track 2x2 в программе Cubase.
    У меня ноутбук, операционная система Windows 10 со всеми последними обновлениями.
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  • Hi everyone,

    This thread has nothing to do with the driver signatures issue. If you're having trouble with the driver signature, please refer to the thread below:

    http://community.m-audio.com/m-audio/...
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  • 1
    Приветствую всех!
    Я решил проблему! Теперь всё работает! Тупо переустановил драйвер. При переустановке драйвера аудио интерфейс всё время был подключён к ноутбуку, в отличие от инструкции которая в брашюре. В инструкции написано: сначала надо установить драйвер, после подключить аудио интерфейс к компьютеру, что я и сделал когда в первый раз устанавливал драйвер. Возможно из за этого драйвер установился криво и работал не правильно. Сейчас, после переустановки драйвера, аудио интерфейс работает исправно в связке с программой Cubase. Не появляется синий экран с уведомлением об ошибке в Windows и отсутсвуют всякие трески в аудио записях.
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  • Hi everyone,

    Heads up! We just posted a new 1.0.6 driver for the M-Track 2x2 and M-Track 2x2M that will work around this problem with the Driver Signature enforcement, regardless of your OS and whether or not you have this Windows update.

    If you are still having trouble with this, please download/install the latest driver for your M-Track model from the guide below:

    Finding the Right Driver for Your M-Track

    Hope this helps!
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  • Hi,

    I don't know if it has to do with the drivers- my 2x2 does not show any volume LEDs for the inputs when an instrument or audio source is connected and the input volume knobs are cranked. (Just testing if it works at all)

    Im running it on Windows 7 64bit. Device Manager shows it works properly. The Control panel shows its connected and not streaming. Driver details shows that the MAudioMTrack2X2.sys file is not digitally signed. All other drivers are signed. Also when i plug in the device after driver installation, windows is looking for windows drivers for the device after a few minutes the installation is ready and device "is ready to use".

    Shouldnt there be any peak when i play into the device if it worked normally or are the inputs deactivated if no output is connected?

    I bought it from a friend so i want to make sure if this is just a driver problem that can somehow be worked around or if he sold me a broken device.

    Thank you,

    Matthias
    • Meters not appearing on the M-Track is not a driver problem. Please make sure that you are using the correct input for the device you're using, i.e. direct guitar should use the instrument input only, microphones should use the XLR input only, etc. Then ensure that the gain on the M-Track is turned up accordingly, your Monitor Mix knob is set in the center and phantom power has been applied if using a condenser microphone.

      Keep in mind, you're signal will need to at reach -20dB in order to trigger the first LED on the meter. That alone will usually indicate a useable input signal. The signal does not necessarily need to reach -6 or -3 dB to be acceptable.

      I hope this helps!
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  • Just bought the 2x2 c series using them with the BX5's which I also just purchased keep getting asio problems in fl studio, not enough channels available? have downloaded the drivers for 2x2, new trs cables ect.. one thing after another. anyone have a solution?
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  • This reply was removed on 2017-01-25.
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  • For example, the M-Track 2x2 and 2x2M have different drivers and may be easily confused. If you do need to reinstall a driver, make sure to first uninstall the M-track driver that's already been installed.

    xero login
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  • My 2x2 quit working yesterday. Im on a macbook pro (2015) running Sierra, I have tried other cables. The phantom light comes on but nothing in the meters. Also it has disappeared from the available audio devices.
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  • I’m frustrated
    Recently purchased a M-Audio 2x2 to replace a M-Audio MKII. The MKII worked flawlessly in Pro Tools 10.3 for over a year. Upon receiving the 2x2 I let Windows 7 (64bit) install the proper drivers and installed what I believe to be the correct driver Win64, M-Track 2X2 1.0.6. Windows detects the device just fine and other applications run it just fine, Spotify, Youtube, System sounds, etc; once Pro Tools 10.3 is loaded the device does not show up in the Playback Engine section for whatever reason. I've tried every method on both this forum and other Avid forums such as: removing HD drivers, uninstalling previous MTrack drivers, removing exclusivity on windows playback device, updating windows security updates... Device ASIO drivers work just fine in Maschine 2.0 as well as Abelton Live but not the industry standard. Can you suggest a few solutions for me? Thanks in advance.
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  • 1
    Bought m-audio m-track 2x2 today. After installation of drivers and connection card have the same problem: m-audio control panel shows that there is no device connected and in device manager m-track has the yellow exclamation point. I have Win7 x64, driver v. 1.0.6.. I solved problem, maybe it will help you too.
    As I understood all problems are caused by unverified signature driver file C:\\Windows\system32\DRIVERS\MAudioMTrack2x2.sys (showed on picture). So to
    fix problem, it is necessary to run Windows without Driver Signature Enforcement.
    I used Driver Signature Enforcement Overrider 1.3b. (http://www.ngohq.com/?page=dseo).
    1. After launching app., inside its main menu, press on the “Enable Test Mode” button and press "next". This will enable TESTSIGNING mode, which allows unverified system files to be loaded.
    2. Now all you have to do is to add the unverified signature to the required system files. To do so press on the “Sign a System File” button from the main menu, press "next", and enter specific filename including full path.
    for my case it was C:\\Windows\system32\DRIVERS\MAudioMTrack2x2.sys
    3. Reboot.
    This should help you, but it just will disable Driver Signature Enforcement.
    I hope next update of drivers will solve this problem fully.
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  • Just bought the M-Track 2x2M and installed the latest drivers on a win7 64 pro sp1 machine. After several re-boots I still have the exclamation mark in the device manager and nothing works. Is there any resolution or do I have to return the device?
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  • Hi, I'm from Argentina and I brought the m-track 2x2. When I got here I installed the drivers CORRECTLY for windows 7 64bit but the computer does not recognize the hardware. Turns on the light when I connect the usb but it still does not recognize the hardaware. Help!
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  • I’m lexus revolt
    Need help! Please help me!
    I have M-AUDIO M-TRACK 2X2 gives - Windows cannot verify the digital signature for the drivers in device Manager has a yellow triangle with an exclamation point that I had this problem, no results! Windows searches for drivers and displays the result with a refusal. The driver put latest is 1.0.6. from the official website of M-audio for their device.
    help please,I cannot solve the problem yourself!!!!!!
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  • I'M COUNTING ON YOU! YOU SHOULD HELP ME WITH MY TROUBLE!!
    PLEASE!!!







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  • I am still tormented by the question, I have registered your product on the official website, the cards in the box and serial key most M-track 2x2, then I downloaded from M-Audio latest drivers,
    BUT WHY IS THE DRIVER SIGNATURE IS MISSING!!!?? THIS CAN NOT BE!
    ALL INSTALLATION STEPS AND DOWNLOAD THE DRIVER PASSED ON THE INSTRUCTIONS.
    PLEASE I NEED HELP!

    The interface works,but still had to resort to some operations, and now on the desktop, in the bottom right corner it says TEST MODE WINDOWS 7.
    EXPLAIN TO ME PLEASE!

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  • I’m расстроен
    please help me! I have a M-Audio 2x2 M0Track, can't get rid of the crackling and braking in the program FL Studio, put a minimum buffer size and set as "Sample rate" - a low, crackling this that it is not possible to work! I have windows 7 64)
    Standard sound card better cope with this than M-Track!

    Waiting for answer and help!!!
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  • My M-Track 2x2 works fine for about an hour, just listening to music and using FL. But then the audio starts to drop out, and it does so inconsistently. it's random. and sometimes it either just refuses to work, or gives any sound that is being outputted by the device a weird effect... lo-fi. I've tried everything to try to get this device to run normally. (disable power saving from USB ports, i even bought a powered USB hub to see if that would fix the problem. nothing.) My drivers are updated. I would LOVE to get a reply from an employee to help me resolve my issue, but from what I've seen it looks like i'm not going to get one due to how incompetent the employees are. I hope i do get a reply.
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  • Hello,
    i have a Mtrack 2x2m c-series interace
    and currently using Mac OSX 10.10 .
    When going into sound settings on my macbook the interface doenst show up

    neither does it when i go into Logic X an dtry it in the audio settings there .
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