Why does my keyrig 49 not work with windows 8!

I just bought a keyrig 49 and I can't get it to work with windows 8. Is there some secret driver I don't know about? Please Help
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  • im having the same problem Brenden I have tried installing with windows 7 drivers and still nothing. I don't understand I was looking forward to producing music on my new laptop and I should have just bought windows 7, im not liking windows 8 anyways...this laptop was just for music purposes and now it cant do anything??waste of money ya probably going to take back the laptop and the keystudio now
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  • Hello,

    Thank you for contacting M-Audio. I'll be glad to assist you. The KeyRig doesn't need a driver on Win 8.
    Have you connected the KeyRig without a driver to see how it shows up in Sound Video and Game Controllers in the Device Manager?
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  • I’ve got the same problem as Roy ad Brenden.

    I’m trying to get a Keyrig 49 to play on a Windows 8 computer. I followed the quick start guide... 1) connect to a USB port and 2) turned on the keyboard ---- so the key board is “now ready to be used”. Umm, not so much.

    I tried installing the KeyRig virtual instrument software but got an error message that my OS does not support this software. I’m assuming that this software includes the drivers. As mentioned above, windows 8 does not require any additional drivers....I guess that means I can skip the installation of this CD?

    I was able to find the device manager ----> sound, video, game controllers. Key Rig 49 does appear. It appears the computer recognizes the device.

    Still, no sounds are produced by the key board. Just as an FYI, the volume on the keyboard is up, and the volume on the computer is up (I’m listening to Pandora now).

    I guess my questions are these:
    To get this keyboard to work on a Windows 8 computer, is it really supposed to be as simple as just plugging it in? There is no additional software required to get the key board to work (basic functions only at this time)?

    Assuming no additional software is required. I welcome any suggestions as to the next steps to take.

    Thanks, Dan
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  • I’m PISSED OFF
    1
    I WILL NEVER BUY AN M-AUDIO OR AVID PRODUCT AGAIN!! HOW CAN YOU JUST LEAVE CUSTOMERS IN THE LURCH?? HOW HARD IS IT TO UPDATE YOUR "AWARD WINNING" SOFTWARE?? DONE TRYING TO FIX THIS.
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  • 1
    I am using an M-Audio Keyrig 49 with Windows 8 and though the included software synth is incompatible with Windows 8 (the product is a Legacy product that was released at around the height of the Windows XP market) I am still getting great results with the Keyrig as a midi controller and using it with some other software.

    I know that it must hurt not being able to use that great hammond organ patch with the Organ synth but its still a great product without the software synth and besides if you need it that badly, then pickup a used WinXP compatible box for $50 (or less) to solve your problem. The hammond synth is a great one and I've always looked for that real hammond experience and the Keyrig software was it. The leslie speed controls are mapped to the pitch bender so you can wind up the rotary speaker speed or slow it down by feel. It's like playing a musical freight train!

    After installing Windows 8, I just plugged my M-Audio KeyRig 49 into the usb port and that was it. It was installed drivers and all. Just like the original promise of plug and play. I use it with Music Creator Touch and it works like a charm. That program is available right now on Steam as well as the more advanced SONAR X3 which is on sale for $20.14 USD until Feb 1, 2014 (http://www.steampowered.com).

    If you want VST synths and are on a budget, then check out http://www.vst4free.com for a plethora of great synths that are freely downloadable keeping in mind that you'll need a recording software that supports VST synths or a rack mount software which is also available from the said web site.

    Be sure to grab an ASIO driver from http://www.asio4all.com and that will give you the means to use the synth with minimal latency and hopefully not so much fuss. If you do run into fuss, then you might have to stop programs running in your tray (the bottom right hand corner of your task bar) as one of them might be hogging the sound hardware that you need for your synth or recording. ASIO is fussy that way but once you have it setup it runs like a dream.

    For a legacy product its a good one and runs fine for my session tracks on Music Touch Creator. I stand by the product and look forward to the day that I can afford a bigger better synth (61 or 76 weighted action keyboard with velocity and channel after touch and the side to side action I discussed on my blog post http://poetryandfiction.blogspot.ca/2...).

    The KeyRig is a great product and reasonably priced for the time. I can't wait until I can have another great M-Audio midi controller beside my Korg, Yamaha, Kurzweil, Akai, Emu, Casio and Roland synths collection (I've had one of each of those in the past and it would be great to line them all up one day and play them in a midi rack stack with the M-Audio as the midi controller).

    Thanks M-Audio from a satisfied customer.

    Brian Joseph Johns
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  • I hve the same issue with my Venom Synthesizer, installed windows 8.1 64bit, and the usb isnt being recognized, thot it was the cable but to no avail!

    Plz help, even if u recommend windows 7 to solve this remedy!
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  • has this problem been solved already? many, many people have the same problem that keyrig keyboards are not detected by newer windows systems. i had no problems on XP but now on win8.1 it is detected as "USB O2" but:

    This device cannot start. (Code 10)

    {Operation Failed}
    The requested operation was unsuccessful.
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